Privacy Policy

Information We Collect

When you interact with Super Rad Retro Lounge — whether visiting our website, signing up for our newsletter, joining Super Rad Rewards, or contacting us — we may collect information such as your name, email address, phone number, and any other details you voluntarily provide.

How We Use Your Information

We use the information we collect to:

• Operate and improve our website and services
• Process membership signups and manage your Super Rad Rewards account
• Send newsletters, event updates, and promotional communications you have opted into
• Respond to inquiries and provide customer support
• Comply with legal obligations

SMS / Text Messaging

When you join Super Rad Rewards, we collect your phone number to send membership-related text messages including: two-factor login verification codes, welcome confirmations, monthly token reset notifications, perk and token redemption confirmations, referral bonus alerts, birthday greetings, and occasional promotional offers for members who have separately opted in.

Opt-in occurs only when you affirmatively check the SMS consent box on our signup form at rewards.superradretrolounge.com/signup or on an in-store staff tablet. Consent is optional and is not a condition of membership, purchase, or use of our services.

Message frequency varies based on account activity — up to approximately 10 messages per month. Message and data rates may apply.

Mobile opt-in information, phone numbers, and any related data collected through our SMS program are not shared with third parties or affiliates for any purpose, including marketing. Phone numbers are stored securely and used solely to deliver Super Rad Rewards account notifications you have opted in to receive.

To opt out of text messages at any time, reply STOP to any message. For help, reply HELP or contact us at steve@superradretrolounge.com or 919-525-9328. Full SMS program details are in our Terms & Conditions.

Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. You can control cookie preferences through your browser settings.

Third-Party Services

We may use third-party services (such as Firebase, Stripe, Twilio, and EmailJS) to operate our website, process payments, send communications, and manage memberships. These services have their own privacy policies governing how they handle your data.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at steve@superradretrolounge.com.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Effective Date: April 18, 2026

Contact Us

If you have questions about this privacy policy, contact us at:

Super Rad Retro Lounge
106 Glenwood Ave, Raleigh, NC 27604
steve@superradretrolounge.com
919-525-9328